Cookie Policy
Prescient Labs uses cookies and similar technologies to operate our website and platform, and to understand how users interact with our services.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They enable websites to function properly and provide insights into how users interact with services.
Cookies may be:
- Session cookies (deleted when you close your browser), or
- Persistent cookies (stored for a defined period)
2. How we use cookies
We use cookies to:
- ensure the secure operation of our website and platform
- enable essential functionality such as authentication and session management
- analyse how users interact with our website
- improve usability, performance, and user experience
3. Types of cookies we use
a. Strictly necessary cookies
These cookies are essential for the operation of our website and platform. They include:
- authentication and session management
- security controls and access management
- system performance and stability
These cookies do not require user consent.
b. Analytics and performance cookies
We use Microsoft Clarity to understand how users interact with our website. Clarity captures behavioural data such as:
- pages visited
- clicks, scrolls, and navigation behaviour
- session recordings (replays)
- heatmaps of user interaction
We partner with Microsoft Clarity and Microsoft Advertising to capture how users use and interact with our website through behavioural metrics, heatmaps, and session replay.
This information helps us:
- identify usability issues
- improve website performance and design
- optimise user experience
- support internal product and business decisions
Clarity collects pseudonymous usage data and does not directly identify individual users. However, it may record user interactions across pages.
We rely on your consent as the legal basis for processing analytics data.
For more information on how Microsoft processes your data, see: https://privacy.microsoft.com/
These cookies are only set after you provide consent via our cookie banner.
c. Platform cookies
Within our platform, cookies may be used to:
- maintain authenticated user sessions
- store user preferences
- ensure secure interaction with the application
These cookies are necessary for service delivery and do not require consent.
4. Cookie duration
Cookies used by Prescient Labs may be stored for different periods:
- session cookies: deleted when the browser is closed
- authentication cookies: short-lived session duration
- analytics cookies (Clarity): typically persist for several months
Clarity session-level data may be retained for limited periods (typically up to ~30 days), with some aggregated insights retained longer.
5. Third-party cookies
We use third-party services such as Microsoft Clarity, which may set cookies on your device.
These providers process data in accordance with their own privacy policies.
6. Managing your preferences
When you first visit our website, you will be presented with a cookie banner that allows you to:
- accept analytics cookies
- reject non-essential cookies
- manage your preferences
You can update your preferences at any time via the cookie settings link on our website.
You can also control cookies through your browser settings.
7. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements.